This seminar will show you how to communicate in ways that help others feel important and appreciated, and ultimately become better performers. You can improve your ability to get things done by learning how to flex your influence muscle, and persuade others to your way of thinking without leaving them feeling manipulated.

By using tried and true Carnegie methods you'll discover how you can set an example to foster a kinder, gentler and open communication environment. Lead with deeds and words to gain commitment, and achieve your goals.

Learn How To:

• Gain agreement and cooperation with others
• Inspire confidence and trust by establishing credibility
• Recognize your hot buttons
• Maintain your composure under pressure
• Give constructive feedback without generating hostility
• Engage others by building rapport
• Use Emotional Intelligence to improve interpersonal relationships
• Deal effectively with challenging individuals
• Persuade others to your way of thinking
• Change other people's behavior by changing your reaction to them